Last updated: June 2026

At Glottenham, we respect your privacy just as much as we respect the peace and quiet of the farm. This policy explains what information we collect, why we collect it and how we look after it.

What information we collect

If you contact us or make a booking directly, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Booking details

  • Any information you choose to share with us about your stay

If you book through Canopy & Stars or Hipcamp, your booking information is also handled in accordance with their respective Privacy Policies. We also use Bedful to manage availability and bookings on our website, and Stripe to securely process payments.

How we use your information

We only use your information to:

  • Respond to enquiries

  • Manage bookings

  • Contact you about your stay

  • Meet our legal and accounting obligations

  • Improve our website through anonymous website analytics

We do not sell your personal information or share it with third parties for marketing purposes.

We may share your information with trusted service providers only where necessary to manage your booking or process payments. These include Bedful (booking management), Stripe (payment processing), Canopy & Stars and Hipcamp (where bookings are made through those platforms).

Cookies

Our website uses cookies to help it function correctly and to understand how visitors use the site. You can choose which cookies to accept using our cookie preferences banner.

How we keep your information safe

We take reasonable steps to protect the personal information you provide and only keep it for as long as necessary to manage your booking or meet our legal obligations.

Your rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request that we delete your personal information where appropriate.

  • Object to certain types of processing.

If you would like to exercise any of these rights, please contact us.

Contact

If you have any questions about this Privacy Policy or how we use your information, please get in touch.

Email: emmasalmon@btinternet.com

Website: www.glottenham.com

Thank you for trusting us with your information.